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Role of the municipality of residence in helping victims

If a victim has been admitted to the Assistance system and has a Finnish municipality of residence referred to in the Municipality of Residence Act, the municipality is responsible for providing the Assistance under Finnish law.


The municipality of residence will receive consultation from the Assistance system and it can claim reimbursement from the government for the costs arising from the special services provided to the victims of trafficking as long as the victims are customers of the Assistance system.

The municipality of residence must provide assistance to the victims admitted to the Assistance system

sosiaalityöntekijän-tapaaminen-toimistollaVictims admitted to the Assistance system who do not have a Finnish municipality of residence will receive assistance directly from the Assistance system. Victims do not usually have a Finnish municipality of residence if they have never been granted a residence permit or they have not registered their stay in Finland (EU citizens) or they are staying in Finland because they are asylum seekers.


Persons who have a fixed-term residence permit (B) may also not have a Finnish municipality of residence - though in some cases they do.


If a victim has been admitted to the Assistance system and has a Finnish municipality of residence , the municipality is responsible for providing the assistance. In practice, this means that the victim becomes a customer of the municipality’s social services.


If the victim has been admitted to the Assistance system but is not yet a customer of the munici-pality’s social services and is not known to the municipality’s authorities, the Assistance system will guide and help the customer to access the right services. The Assistance system is therefore a one-stop service: it will find the services which the customers have the right to receive as trafficking victims.


If the victim has a municipality of residence in Finland, the Assistance system will also make the decision on admitting a victim to the system and on ending the assistance.


Read the guidelines on what to do if you have a customer who has been admitted to the Assistance system for victims of human trafficking. There are separate guidelines for encountering victims and working with them. The guidelines will help you at work if you have a customer who has been admitted to the Assistance system for victims of human trafficking.